🔁 How do I restore purchased watch faces or membership?
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Make sure you are signed in with the same Apple ID used for the purchase. Open the app, go to "Settings" or "Profile", and tap Restore Purchases. If the issue persists, contact us with your order receipt.
📥 I purchased but cannot download the watch face / it shows loading errors.
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First, check your internet connection (Wi-Fi / cellular). Ensure your Apple Watch is paired and connected to your iPhone. Try force-quitting the app or restarting both devices. If the problem continues, contact us via the form above and mention the product name.
⌚ Which Apple Watch models are supported?
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WatchFace Market supports Apple Watch Series 4 and newer, running watchOS 8 or later. Some complications may require newer models. Please refer to the in-app details.
💳 Does the subscription auto-renew? How do I cancel?
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Yes. Apple subscriptions renew automatically unless canceled at least 24 hours before the current period ends. To cancel: open iPhone Settings, tap your Apple ID, tap Subscriptions, select "WatchFace Market", then tap Cancel Subscription.
🔄 How do I restore my membership after changing phones or Apple ID?
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On your new device, sign in with the same Apple ID used for the purchase, then open the app and tap "Restore Purchases". Membership cannot be transferred to a different Apple ID.
⚙️ The app crashes or won't open. What should I do?
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Make sure your iOS is up to date, then restart your device. If the issue persists, delete the app and reinstall it from the App Store. Still having trouble? Reach out via the form above with your device model and iOS version.
⏱️ Response commitment: We reply to all inquiries within 1-2 business days. Responses may be slightly delayed on weekends or holidays. Thank you for your patience.